Help and support

We usually reply within two working days.

Contact us

Email info.stilak@gmail.com. Tell us your phone model and what happened, and we will help.

You can also write to us from inside the app: open the parent area and choose Contact us.

I bought Premium but it is not showing

Make sure you are signed in to the same Google or Apple account you used to buy it, then open the Premium screen in the app and tap Restore Purchases.

How do I cancel my subscription?

• Android: open Google Play, tap your profile picture, then Payments and subscriptions, then Subscriptions, and choose Math Learner.
• iPhone and iPad: open Settings, tap your name, then Subscriptions, and choose Math Learner.

Cancel at least 24 hours before the current period ends to avoid the next charge. Premium stays active until the end of the period you paid for.

How do I change the language?

Open the parent area and choose Language. Math Learner speaks 33 languages.

How do I turn off music or sounds?

Open the parent area. You can turn music, sound effects and vibration on or off there.

Why is there a math question before the parent area?

It keeps young children out of the grown-up settings. Adults can answer it in a few seconds.

Will my child's progress move to a new phone?

There is no Math Learner account. On Android, progress comes back on a new phone if your Google backup is turned on and you sign in with the same Google account. A Premium subscription always moves with your store account: tap Restore Purchases on the new device.